If you need medical help now, use NHS 111 online or Call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
When should I use the NHS 111 Service?
- When it is not a life threatening situation, and therefore is less urgent than a 999 call.
- When visiting your own GP isn’t an option, for instance when the GP Practice is shut or you are away from home.
- When you feel you cannot wait or are simply unsure of which service you require.
- When you require reassurance about what to do next.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.